Frequently Asked Questions
Answers to the questions we hear most often from HVAC and refrigeration contractors. Don't see yours? Contact us or reach out to your local branch.
How many locations does RSD have?
We have 79 locations across 10 western states, including California, Arizona, Nevada, Oregon, Washington, and more.
What brands do you carry?
We stock parts from all the major manufacturers, including Copeland, Heatcraft, Emerson, Honeywell, Mars, Robertshaw, Sporlan, Tecumseh, and many others.
Do you sell only to contractors?
Yes, we primarily serve licensed HVAC and refrigeration contractors and technicians.
What refrigerants do you stock?
We carry a full range of refrigerants, including traditional options and the new low-GWP A2L refrigerants.
Do you offer same-day pickup?
Yes, most orders placed before 3 PM can be picked up the same day at your local branch.
Do you offer technical support?
Yes, our counter staff are experienced and can help with product selection, troubleshooting, and application questions.
How do I find my nearest store?
Use the store locator on our website, or call your local branch directly.
What is the Refrigerant Suite?
It's our free online resource center with refrigerant regulations, safety information, technical data, and tools for contractors.
Do you provide training?
Yes, we regularly host training sessions and industry events across our territory.
Do you carry motors and electrical parts?
Yes, we stock a large selection of motors, capacitors, relays, contactors, and other electrical components.
Do you ship orders?
Yes, we can ship many items. Contact your local branch for shipping options and details.
What are your business hours?
Most branches are open Monday through Friday, 7:00 AM to 5:00 PM.
Do you carry tools and test equipment?
Yes, we stock tools and test instruments from brands like Fieldpiece, Fluke, Testo, and others.
How do I open an account?
Contact your nearest RSD branch to apply for a wholesale account — they'll set you up quickly. Once your account is approved and you have your RSD account number, you can register at rsd.net for online access to view pricing, order online, and manage invoices.
How can I check if a part is in stock?
Call your local branch or log in to your customer account for real-time inventory availability.