Account

Categories

Our Customer Service

While doing business today might differ from doing business in 1907, the philosophy of the company has not changed. The values that RSD believes in have always been simple and deeply engrained. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life. RSD believes "The Golden Rule" and we make it the foundation of our business.

In an increasingly competitive industry, RSD still strives to set the mark for customer service. Celebrating 100 years in business, RSD continues to serve customers with knowledgeable employees who are highly customer-focused for the industry. Employees are trained to take the time each individual customer requires to feel valued - whether through the mail, on the phone, by fax, over the Internet, or in one of our many branches. Each employee's goal is to ensure customers a consistently superior service experience, no matter which channel they choose to shop. Our success has been built on honesty, quality, dependability and a guarantee of 100% satisfaction.

Events & Training

What's happening at RSD?
Find more information about our
events, training, promotions,
and special programs.

Visit it now »

Refrigerant Suite

The RSD Refrigerant Suite is your central clearing house for all refrigerant related information, Literature - Technical Data, Rules, Regulations, Pending Legislations, Technician Certification, Refrigerant Recovery and more.

Visit it now »

RSD Notes iOS App

RSD Notes is an application designed to keep your notes organized and stored with you at all times. Users can quickly create a note record for anything. Whether it's specific job information, a materials list, collecting a model and serial number for a part needed, RSD notes will keep you organized. Creating a note with RSD Notes also gives users the ability to attach multiple photos and voice recordings. Users can even email notes to and RSD employee with photos and voice recordings attached!

Learn More »
View in iTunes »

Links

Manufacturers of HVAC/R Equipment & Supplies

Visit it now »

SDS

Our collection of Safety Data Sheets

Visit it now »

CA Civil Code

On January 1, 2012, California Civil Code Section 1714.43, or the California Transparency in Supply Chains Act of 2010 ("the Act"), went into effect. Any "retail seller" or "manufacturer" doing business in California and having at least $100 million in annual worldwide gross receipts is subject to the Act. As Refrigeration Supplies Distributor "RSD" is neither a retail or manufacturing concern as defined in the Act we have taken no action with respect to the Act.