Our Customer Service

While doing business today might differ from doing business in 1907, the philosophy of the company has not changed. The values that RSD believes in have always been simple and deeply engrained. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life. RSD believes "The Golden Rule" and we make it the foundation of our business.

In an increasingly competitive industry, RSD still strives to set the mark for customer service. Celebrating 100 years in business, RSD continues to serve customers with knowledgeable employees who are highly customer-focused for the industry. Employees are trained to take the time each individual customer requires to feel valued - whether through the mail, on the phone, by fax, over the Internet, or in one of our many branches. Each employee's goal is to ensure customers a consistently superior service experience, no matter which channel they choose to shop. Our success has been built on honesty, quality, dependability and a guarantee of 100% satisfaction.

Events & Training

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Refrigerant Suite

The RSD Refrigerant Suite is your central clearing house for all refrigerant related information, Literature - Technical Data, Rules, Regulations, Pending Legislations, Technician Certification, Refrigerant Recovery and more.

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RSD Notes iOS App

RSD Notes is an application designed to keep your notes organized and stored with you at all times. Users can quickly create a note record for anything. Whether it